Privacy Policy
Effective date: January 6, 2026
This Privacy Policy explains how Social Wave Creative ("we," "us," or "our") collects, uses, and shares information when you visit our website or purchase our digital products (including downloadable guides and related materials).
Information we collect
Information you provide: such as your name, email address, billing information, and purchase details when you place an order, contact us, or request support.
Payment information: payments are processed by our payment partners (Polar and Stripe). We do not receive or store your full payment card number. We may receive limited payment-related information such as payment status, the last four digits of a card, and transaction identifiers.
Automatically collected information: such as device identifiers, IP address, browser type, pages viewed, and approximate location derived from IP address. This information may be collected using cookies and similar technologies.
How we use information
- To provide and deliver purchased digital downloads and related communications.
- To process payments, prevent fraud, and secure our transactions.
- To provide customer support and respond to inquiries.
- To improve our website, offerings, and user experience (including analytics).
- To send transactional messages (e.g., receipts, access links, important updates).
- If you opt in, to send marketing communications. You can unsubscribe at any time using the link in the email.
How we share information
We may share information in the following situations:
- Service providers: with vendors that help us operate the site, fulfill digital delivery, perform analytics, or provide customer support.
- Payment processing: with Polar and Stripe to process your payment and manage transactions.
- Legal and compliance: if required to comply with law, enforce our agreements, or protect the rights, property, or safety of us or others.
- Business transfers: in connection with a merger, acquisition, or sale of all or part of our business.
Cookies and similar technologies
We may use cookies, pixels, and similar technologies to operate our website, understand usage, and improve performance. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.
California privacy rights
If you are a California resident, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain sharing for cross-context behavioral advertising, as applicable. We do not sell personal information in exchange for money.
To exercise these rights, contact us using the information below. We may need to verify your request before responding.
Children's privacy
Our website and products are not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above will be updated when changes are posted.
Contact us
Email: support@socialwavecreative.com
Business location: California, United States